Tamilnadu Electricity Bill Online Payment - How to pay your EB bill online?

Visit site tamilnadu electricity bill payment online . Register yourself.

Frequently asked questions regarding tamilnadu eb bills online payment

1. Explain the process of registration briefly.

   www.tneb.in is the home page of TANGEDCO Limited. A link is available for online payment which leads to another web portal. In this portal, new user sign up is available. Choose this and enter the details required. The service no details are available in the white meter card or in the previous receipts. Choose the region appropriately. An automatic email will be generated on submission of registration particulars and on confirmation through the link on the email, the user is said to be successfully registered.

2. What is consumer no?

   The consumer no is the service no available in the white meter card or in the previous receipts.

3. How to key in the consumer no in the New User Registration page?

   The consumer (or) service no has to be entered in the box provided for this purpose. If the details available in the White meter card are not legible or is not confirming to the requirement, kindly see the example.
   Example:
   If the service no written in the card is 5 – 5 – 5, then the service no is 0050055

4. To which region do i belong ?

   The first 3 digit of your consumer number is your section code. Kindly browse my region link to find your region.

5. Is an e-mail id essential?

   Yes. Without a valid mail id registration cannot be successful.

6. What will happen if i type a wrong mail id?

   Kindly take care to correctly type the mail id. If typed wrongly, the automatic confirmation mail cannot be received. Without confirmation through the link in the mail, you may not be able to login to your account.

7. I have not received the confirmation mail?

   May be you have typed a wrong mail id. Your mail is sure to bounce and the registration details will be cancelled if the mail bounces. You may have to retry registration with a proper mail id. Else check your Junk mail in the Inbox.

8. I want to modify my consumer no after registration. Will I be able to change?

   No . You cannot change the service number which was used at the time of registration. If the service number need to be modified for the user already registered due to shifting of house, purchase of new house etc , the user has to delete the online user account using the support option and make a fresh registration with the new service number. However any number of additional service numbers can be added/deleted using the Add Service Number option.

9. Is it possible to change my username?

   No . You cannot change the username once registered. Alternatively you can delete this account through the support link and make a fresh registration.

10. I am getting the message “Invalid Consumer No” during registration?

    If message “invalid consumer Number” is displayed, please ensure the status of your service in the bill status link, , it must be ‘LIVE’. Also check whether any new number has been assigned, if so then proceed for registration with new number.

• New users can sign up through this Web Page for payment of CC charges through Credit / Debit cards or through Net Banking.The consumer has to sign up once for registration.This requires a valid Consumer ID and an e-mail account.

• With valid e-mail ID & Consumer Number the consumer chooses a unique username for entering the web site.

• On completion of registration requirements, an e-mail is generated to the consumer for successful validation of e-mail ID. A click on the link in the e-mail will lead to user login screen.

• The user shall login and key in his authenticated password for making payments through web site.

• Consumer number/username for which registration has been made cannot be modified and if required, the user can be deleted through the support link and a fresh registration can be made.

• One user can permanently register for many Consumer Numbers using “Add Consumer No” button and shall pay during the corresponding collection cycle for the respective consumer.Every consumer number has to be individually selected for making payment.

• A print of the e-receipt could be generated.

• The changes in consumer number and e-mail ID and other personal particulars could be carried out using “Update Profile” button.

• The user shall change his passwords frequently for security purposes using “Change Password” button.

• A “Forget password” link is available for generating e-mail to the registered mail-id which shall furnish the current password.

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