From
s.Ramaswamy rajarajan,
No 14. Nemilichery main road,
Postal nagar
Chrompet.
Chennai 600044.
To manager
JIO
sub: non-credit of Rs. 763/. Sent by me on 10.7.2022 for getting internet- connection, to my JIO no 8637404642.
I sent for getting recharge of my jio account no noted above for getting
Network’ connection, on 10.7.2022. But idid not get it. Your authorities informed that you did not get the amount for recharge. Then, again I sent the amount and got it.
As per your advice, I approached the manager, canara bank about the fate of my ‘money’ sent on 10.7.2022 , by ‘net banking’ of canara bank.
The manager advised me to approach the ‘merchant’, as their transaction was successful. A copy of the reply sent by them is furnished below.
Kindly arrange to refund the amount of Rs. 763/- early.
Kindly also advise me if there is any other ‘email id’ for me to complain about this.
Thank you.
Yours
/ Ramaswamy Rajarajan/
26.8.2022
Chennai 600044.
COPY OF LETTER DATED 25.8.2022 OF CANARA BANK
IREFUND OF RS.763/- SENT TO JIO ON 10.7.2022
Inbox
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Thu, Aug 25, 12:36 PM (21 hours ago) |
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Dear Sir /Madam,
We have raised the complaint and got the reply “Dear Sir/Madam, The subject transaction is successful and settled to the concerned merchant. We request you to advise the customer to take up the matter directly with the merchant for doing the needful at their end”.Kindly take up the matter with the merchant.
Regards,
Manager,
Canara Bank,
Radhanagar Chrompet Branch (1835)
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